Q25

Criteria	Marks
Provides a comprehensive explanation of how aspects of service s can affect rural and remote families’ access to services	7
Provides a thorough explanation of how aspects of service s can affect rural and remote families’ access to services	6
Provides sound explanation of how aspects of service s can affect rural and remote families’ access to services	4–5
Demonstrates some understanding of aspects of service s and/or how they affect rural and remote families’ access to services	2–3
Provides some relevant information	1

Sample answer:

Staffing – rural and remote areas are more likely to experience a skills shortage. For acute health issues such as crush farming injuries, there may not be trained or experienced staff. Online financial support services can be accessed when convenient, however if metropolitan based, they may lack knowledge of remote issues, such as drought specific rebates.

Confidentiality – keeping personal matters private can be challenging due to the size of communities. In smaller communities, family members may be less likely to disclose sensitive but necessary health information to health services, for fear of judgement or shame, leading to worsening health condition.

Answers could include:

• Opening hours – services usually open between 9 am to 5 pm may not be impractical.
• Location – travelling to services can be expensive (accommodation and petrol) and dangerous (fatigue).