2019HSCShort answer

Q24 (c)

4 marks

Question

A juice bar is operating in a shopping centre. The juice is served to customers in plastic cups with plastic straws. The high sales volume and quick turnover demand an efficient operations process.
Why might this business be reluctant to become more socially responsible?

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Solution

Criteria	Marks
Provides detailed reasons why this business might be reluctant to become more socially responsible	4
Provides reasons why this business might be reluctant to become more socially responsible	3
Sketches in general terms how social responsibility may affect this business	2
Provides some information about social responsibility	1

Sample answer:

This business may be reluctant in meeting its social responsibility due to the increased cost in purchasing environmentally friendly products and packaging such as biodegradable straws and cups.
Additionally, the business will need to find a new supplier for the environmentally friendly straws and cups. The cost of the new packaging may lead to an increase in the price of juice for the customers, possibly resulting in a decrease in sales.

Supplied marking guidance · human reviewed

Compare this with your working, not only your final sentence.

Syllabus alignment

Operations

Corporate social responsibilityDistinguish legal compliance from ethical responsibility and examine environmental sustainability and social responsibility in operations.

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