2019HSCShort answer

Q24 (b)

4 marks

Question

A juice bar is operating in a shopping centre. The juice is served to customers in plastic cups with plastic straws. The high sales volume and quick turnover demand an efficient operations process.
How does variety impact the transformation process of this business?

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Solution

Criteria	Marks
Shows in detail how variety impacts the transformation process for this business	4
Shows how variety impacts the transformation process for this business	3
Sketches in general terms the transformation process	2
Provides some information about the transformation process	1

Sample answer:

Variety refers to the range of products made by the business. With a wide variety of juice being served the business is able to offer greater choice to customers. The variation in the transformation process may include new juice machinery, systems and procedures. This will cost the business money in terms of training and resources, therefore impacting profitability. However, this will enable the business to have a wider target market, leading to more customers, greater sales and improved profitability.

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Syllabus alignment

Operations

Operations processes: transformationAnalyse how volume, variety, variation in demand and visibility affect transformation processes.

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